Fairmont Rio de Janeiro Copacabana 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 4,814 أراء

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Avenida Atlantica 4240, Copacabana, RIO DE JANEIRO - RJ, 22070002 RIO DE JANEIRO, Brazil

الوصف

خدمات الفندق الإضافية

  • Labeled ALLSAFE

  • Dream wedding venue with beautiful rooms and full range of services

  • Exclusive 24-hour concierge service

  • Ideal venue for corporate and social events, offering 13 elegant, versatile spaces

  • Accessible for guests with reduced mobility

الإقامات المتوفرة لدينا

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موقع الفندق

Fairmont Rio de Janeiro Copacabana

Avenida Atlantica 4240, Copacabana, RIO DE JANEIRO - RJ
22070002 RIO DE JANEIRO
Brazil

نظام تحديد المواقع العالمي (GPS):-22.9858, -43.18949

الهاتف
فاكس +55 21 2525-1200

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

MARINE RESTÔ

Savor the best of Brazilian cuisine with our various options of grilled meats and seafood at Josper Grill. Here at Marine Restô, you'll also enjoy a delicious American breakfast with a lush view of Rio.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  4,814 أراء

تقييم TripAdvisor  4.5/5  2,893 أراء

2024 شهادة تميّز

This does NOT operate as a 5 star hotel!!!

ملاحظة Tripadvisor 2.0/5

Lawooga تقييم TripAdvisor المعتمد

I recently stayed at this hotel during my vacation for three nights. Aesthetically and location wise, this appears to be a five star hotel. When you walk in you get that wow factor and the views from the pool are breathtaking. However, their customer service on ALL levels severely lacks the standards presented at five star establishment. Upon arrival our room was not ready, no biggie, we were early. We then went to the restaurant near the pool to get something to eat while we waited. Needless to say, we sat there for over 30mins before even being acknowledged. Once we received attention from a server, there was an extreme disconnect in service delivery (i.e. getting water and refills, checking in to see how things were going). I would love to say that this was just a one time experience during our stay, but it was definitely a trend. Once we were notified that our room was ready, we were taken to a room that overwhelmingly wreaked the smell of mildew and mold, to the point my allergies and my friend’s allergies began to flare up. Upon calling the front desk, we were sent to three different rooms with the same layout we paid for (a family suite), one of the rooms had someone in it, and the other two wreaked of mildew & mold. It was quickly identified that the rooms ending in 25 clearly have a mold/mildew problem. The resolution from management was to move us to a much smaller room, with a partial view for no charge. There was no service recovery or concessions provided to us for having to stay in a much smaller room, being sent to multiple rooms and our accommodations not being met. Instead we were told that the room we were in had a view and was essentially the same price as the family room. Although, we paid for and preferred the space over the view. The customer service is not in alignment with a five star hotel. If you want an awesome view with a disconnect in customer service this is your place.

Great experience! Amazing views and service.

ملاحظة Tripadvisor 5.0/5

Sophiarebekah تقييم TripAdvisor المعتمد

Great experience at the Fairmont hotel in Rio! My husband and I stayed for a week. We loved that it was so close to the beach and walking distance to so many great restaurants. The view from the pool is stunning as well. Special thanks to Edna, Ramon, Alfredo, and Felipe for the amazing service and support. Only note is that the ocean view can be noisy with nearby restaurants and music, so bring ear plugs if you are a light sleeper.

Very nice hotel accommodations but poor customer service

ملاحظة Tripadvisor 3.0/5

MartinM5555 تقييم TripAdvisor المعتمد

The hotel accommodations were very comfortable. However, customer service is clearly not a priority at this hotel. Each of the two front desk staff that I interacted with during my trip seemed bothered to be working and made me feel as though I was imposing on them. A simple request to housekeeping for bottled water was never fulfilled despite two calls. We rented two bicycles from the concierge desk. The chain on one of the bikes failed while riding it. When we reported the issue to the concierge desk and pointed out that the bicycles clearly had not be maintained/serviced, the concierge desk attendant was clearly not bothered and offered to way to make it right.

Fantastic hotel at the end of a fantastic beach

ملاحظة Tripadvisor 5.0/5

Jason E تقييم TripAdvisor المعتمد

Fantastic hotel at the end of a fantastic beach. We stayed for 4 days and had a great time. The hotel is situated at the end of the beach. Their pool area, restaurant, and bar are a great hang. The rooms were well appointed, plenty big, and clean. The staff was very accommodating and friendly. I would definitely recommend this place. The only thing to look out for is that Rio as a city can be very loud at night. if you are staying in a city view room, you need to know that it could get a bit noisy at night. Bring ear plugs if you are a light sleeper.

Great breakfast experience

ملاحظة Tripadvisor 5.0/5

Lemet Niillas A تقييم TripAdvisor المعتمد

the best experience with the hotel is actually the breakfast, where you are always greeted with a good mood, Renata in particular excels. takes time for all guests, and shares a lot of joy. you always start the day with a smile on your face after she welcomes you

Dear Mr(s). lemetniilasa, Thank you for the great review of our hotel! We were happy to see that your stay was perfect and that in special colleague Renata treated you the way you deserved. Hope to see you again very soon. Yours Truly, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 965 أراء 9.7/10 الموقع
  • 1,740 أراء 8.2/10 الغرفة
  • 2,710 أراء 8.7/10 الخدمة
  • 26 أراء 5.1/10 إنترنت
  • 706 أراء 8.1/10 المطاعم
  • 596 أراء 8.5/10 وسائل الراحة
  • 550 أراء 8.8/10 شعور
  • 540 أراء 8.2/10 الإفطار

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منشآتنا الأخرى القريبة

جميع فنادقنا في Rio De Janeiro

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.